Privacy & Cookies

We believe in and uphold the right to the privacy of all users of our websites and services. We respect our clients' confidentiality and will not disclose any information we have to third parties without their express permission. Any client databases we have are for our own in-house administration and will not be given or sold to a third party without express permission.

Any information we get from 'cookies' is for the administration of the associated website and we will only use 'cookies' when it is necessary for the efficient operation of that particular website. Any e-mails or personal data communicated to us is used only for the purpose intended by the sender.

LOGS & TRACKING

Whenever you request a page through your browser, data such as:

  • your IP address
  • browser and version
  • operating system
  • time and date
  • the site from which you came

is stored in a log file and/or database. This information is only used for:

  • Website and system administration
  • Research and development
  • Anonymous user analysis

EMAIL FORMS

Information supplied via this website's email forms will not be disclosed to any unauthorised third party. This information is only used for the purpose for which it is collected.

MAILING LISTS

We maintain a number of email mailing lists which are opt-in only. These lists are only used for the purpose for which they are stated. If you wish to unsubscribe then please click the link in the email to do so.

E-COMMERCE

This website uses an order management and processing system provided by our website publisher, 3 Legs Ltd. This system will store details of the order, billing and delivery names, addresses and contact information.

In addition to the normal use of this information by us, our web developer may look at the details of an order with our permission when trying to diagnose a fault with the software system. Our provider will also take backups of this data which are held for a short period of time.

Details of the order totals and the billing details will also be passed on to the payment service provider so that online payment for the given order can be made. We use PayPal as the payment provider.

DATA SHARING

To provide our services, we use the following providers. Certain personal data will be shared with these providers to deliver the relevant service. This data is only used for the purpose for which it was supplied.

  • Isle of Man Post Office

COOKIES

Cookies are used to provide certain features or functionality within a website. There are a number of different types of website cookie. Below we outline the cookies used on this website.

Cookie Consent

When you first visit our website we will pop-up a cookie warning notice. Once this is acepted, a cookie is stored to acknowledge your acceptance and prevent the notice being displayed. If you do not accept this notice then it will continue to be displayed. By continuing to use the website you accept that cookies are being used.

Personalisation Cookies

This website does not make use of any cookies used to personalise your user experience.

Analytics Cookies

These types of cookies are used to monitor how people use this website and how they reached this site. These cookies don't track any personal information and are used to analyse and improve the performance of the website. The service used on this website is Google Analytics. If you wish to opt out then please use the link below.

Usage information is retained for 26 months. Data older than this is destroyed.

E-Commerce

This website uses an order-processing system from 3 Legs Ltd. This system creates and stores a cookie solely for the purpose of maintaining the contents of a shopping cart or authenticating a login session.

In addition, we use PayPal as our payment provider who may also place a cookie on your system during the online payment process.

Third-party services

Websites often use third-party services to provide features of the website or additional functionality. These services include social sharing, video sharing etc. Since these are run by third party services they may add cookies to your computer. Please use the links below to find out more details about their privacy policy.

Ad Management

This website does not make use of ad banner management services.

Blocking Cookies

If you do not wish to accept any cookies then you can change the cookie policy of your web browser to not accept them.

Please note that disabling cookies my cause parts of our website to not function as intended.

DATA COMPLIANCE

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct any information found to be incorrect promptly. Under the GDPR you have the following rights in relation to your data.

  • The right to be informed as to what data we hold
  • The right to access a copy of the data we hold
  • The right to correct any errors with the data we hold
  • The right to have personal data erased
  • The right to restrict any processing 

You can request a copy of any data we hold about you or exercise any of the other rights by contacting us. Please note we may charge a ‘reasonable fee’ for any request that is manifestly unfounded, excessive, or a repetitive request for the same information. This fee will not exceed £10. If you would like a copy of the information held on you please contact us.